Guarantees 
Most of our products are guaranteed against faulty workmanship and materials for a minimum of 12 months from the delivery date. 

Installation 
If you use our installation service and a problem arises due to faulty workmanship within 12 months after the installation, we will resolve it free of charge. However, if you make an independent agreement with the installer to carry out any additional work, we will not accept any liability for this. 

ExtraCare options 
We can also offer you additional peace of mind through our ExtraCare insurance plans. Find out more about ExtraCare For Appliances and protect your purchases for an additional 2 or 4 years.   

For full details of what our guarantees cover, and how to make a claim, read our    Terms & Conditions.